This Privacy Policy describes how FidoBark (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from fidobark.myshopify.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information that you directly submit to us through our Services may include:
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":
Category | Categories of Recipients |
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We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
We are committed to complying with the California Consumer Privacy Act (CCPA). The CCPA is a privacy-centric bill aimed at protecting the privacy of California consumers that came into effect on January 1, 2020.
Pursuant to the California Consumer Privacy Act (CCPA), we are required to disclose whether certain categories of personal information are disclosed for a "business purpose" or "valuable consideration" as defined under California law. Please note that the inclusion of a category below does not necessarily mean that we have personal information about you in that category. We have disclosed the following categories of personal information in the manner described in the last twelve months:
Category | Personal Information is Disclosed for a Business Purpose | Personal Information is Disclosed for Valuable Consideration |
A. Individual Identifiers and Demographic Information | Yes | Yes |
B. Commercial Information | No | No |
C. Internet or Network Activity | Yes | Yes |
D. Inferences Drawn from Personal Information | Yes | No |
Right to Opt-Out of Disclosure of Personal Information
You have the right to direct us to not sell your personal information at any time. Consumers who opt-in to personal information sales may opt-out of future sales at any time. To exercise your right to opt-out, you may send us an email at info@fidobark.com. You do not need to create an account with us to exercise your opt-out rights, and we will only use personal information provided in an opt-out request to review and comply with the request.
You can exercise your rights and request any of the following:
Right to Notice of Disclosure for Direct Marketing
California residents who have established a business relationship with TagsForHope have the right to request a notice describing the categories of personal customer information we share with third parties for their direct marketing purposes. This notice will specify the categories of information that have been shared and include a list of the third parties with whom it has been shared, along with their names and addresses.
If you are a California resident and would like to request a copy of this notice, please send an email to info@fidobark.com. We will provide you with the requested information promptly upon receiving your request.
Exercising Your Privacy Rights
When exercising the rights or options described in this California Residents section, the following guidelines apply:
No Discrimination: You will never be subject to discrimination as a result of exercising the rights described herein. In some cases, when you exercise one of your rights, we may not be able to comply with the request due to legal obligations or otherwise, or we will be unable to provide you certain products or services. These responses are not discrimination, and specific reasons for why your request was declined or services ceased will be provided to you at that time.
No Fee Usually Required: You will not be charged any fee to access your personal information (or to exercise any of the other rights). However, we may decline to comply with your request or charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
Information We Might Need from You: When exercising your rights or otherwise assisting you, we may need to request specific information from you to help us confirm your identity. This is required as a security measure to ensure we do not disclose personal information to any person who is not entitled to receive it. We may also contact you to ask for further information in relation to your request to speed up our response.
Authorized Agent: You may designate an authorized agent to make a request on your behalf. To designate an authorized agent, you must provide a valid power of attorney, the requester’s identification information, and the authorized agent’s identification information.
Time to Respond: We make every effort to respond to all legitimate requests within 30 days. Occasionally, it may take us longer to respond if, for instance, your request is particularly complex or you have made multiple requests. If this is the case, we will notify you of the delay and do our best to continue updating you regarding the progress of our response.
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you email us at info@fidobark.com
This document was last updated on January 30, 2024.